— PRIVACY POLICY —
1. Introduction
At SHRI GANPATI JEWELLERS, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, purchase products, or communicate with us through WhatsApp API, RCS messaging, SMS, or other digital platforms.
By using our services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
SHRI GANPATI JEWELLERS may collect the following categories of information:
Personal Information
- Name
- Phone number
- Email address
- Billing or delivery address
Device Information
- Device type
- Operating system
- Browser type
- IP address
Message Data
When communicating through messaging platforms we may collect:
- Message content
- Conversation history
- Interaction timestamps
Cookies
Our website may use cookies to enhance user experience and analyze site usage.
3. Purpose of Data Collection
We collect data for the following purposes:
- Processing product orders
- Customer support
- Sending order confirmations
- Delivering updates
- Marketing communications
- Improving customer experience
- Fraud prevention
- Compliance with legal obligations
4. Consent for WhatsApp & RCS Data Processing
When you communicate with SHRI GANPATI JEWELLERS via WhatsApp or RCS, you consent to:
- receiving business communications
- processing of message data
- storage of conversation records
All messaging activities comply with Meta Business Messaging policies and telecom regulations.
Users may opt-out of promotional communications at any time.
5. Legal Basis for Processing
Under applicable Indian laws, SHRI GANPATI JEWELLERS processes personal data based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
6. How We Use Collected Data
The collected information may be used to:
- Provide customer service
- Process orders
- Send important notifications
- Improve services
- personalize customer experience
- conduct analytics
- comply with legal requirements
7. Data Retention & Deletion
SHRI GANPATI JEWELLERS retains personal data only as long as necessary for:
- business operations
- legal compliance
- dispute resolution
Users may request deletion of their personal data by contacting us.
8. Data Sharing with Third Parties
We may share limited data with trusted service providers including:
- messaging platforms such as WhatsApp
- telecom operators for RCS messaging
- cloud hosting providers
- payment gateways
- analytics services
These providers are required to maintain confidentiality and security standards.
9. Security Measures & Encryption
We implement appropriate security measures including:
- data encryption
- access control systems
- secure servers
- regular monitoring
Despite these measures, no digital system can guarantee complete security.
10. Cookies & Tracking Technologies
Cookies may be used to:
- remember user preferences
- analyze website traffic
- improve website performance
Users may disable cookies through browser settings.
11. Data Transfer & Storage
All personal data collected by SHRI GANPATI JEWELLERS is stored securely and may be processed on servers located in India or trusted cloud infrastructure providers.
12. User Rights
Users have the right to:
- access personal data
- request corrections
- request deletion
- withdraw consent for marketing messages
Requests may be submitted via email.
13. Policy for Children
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
14. Updates to Privacy Policy
SHRI GANPATI JEWELLERS may update this Privacy Policy periodically.
Any changes will be published on our website with an updated effective date.
15. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.
16. Contact Information
For privacy-related questions or requests, please contact:
SHRI GANPATI JEWELLERS
S.NO.20, Salunke Vihar
Dhayari, Haveli Pune – 411041
India
Phone: 9422322039
Email: sonirajiv15@gmail.com
Custom Creations
Heritage Designs
We bring age-old Indian patterns to life with meticulous attention, celebrating tradition in every piece.
Exclusive Collections
Limited-edition sets that showcase unique gems and bold designs, crafted for memorable occasions.
Restoration Works
We carefully restore your beloved heirlooms, preserving their beauty and stories for generations.
Exclusive Collections
Tailored consultations to design jewelry that matches your vision, style, and special moments.